Terms and Conditions

Introduction

The general conditions of sale described below govern the contractual relationships between every user of the website and the entity we represent AFFLUENZA.

These general conditions of sale are the only applicable and replace any other general condition, except in case of prior, express and written cancellation. This is why it is recommended to read these conditions every time you visit our website.

These modifications are attributable from their publication on the Internet and may not be applied to contracts concluded previously. Each purchase on the website is governed by the general conditions applicable on the date of order.
We believe that any order processed on our website requires that you have read and accepted the published conditions.
By accessing the Portal, you implicitly accept and agree to abide by the General Conditions as well as the Conditions of Use contained therein.

Headings used in this agreement are included for convenience only and will not in any way limit or affect these Terms..

1. Terms of the online store

By accepting these AFFLUENZA Terms, you state that you are at least the age of majority in your place of residence or that your legal guardian has consented to allow any of your minor dependents to use this site. You also agree to provide current, complete and accurate account and purchase information for all purchases made in our store.

It is prohibited to use the site, its content or any of our products: (a) for any illegal purpose; B) request others to perform or participate in unlawful acts; (C) violate any international, federal, provincial or state regulation, regulation, law or local ordinance; (D) infringing or violating our intellectual property rights or the intellectual property rights of others; (E) harass, abuse, insult, slander, defame, slander, discredit, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; F) presenting false or misleading information; (G) upload or transmit viruses or any other malicious code that is or may be used in any way that affects the functionality or operation of the Service or any related website, other websites or the Internet; (H) collect or track personal information from third parties; (I) spam, phish, pharm, pretext, spider, crawl or scrape; (J) for any obscene or indecent purpose.

We reserve the right to cancel any transaction or order if, in our sole discretion, the purchaser is deemed to be in breach of any of these Terms. 

2. To process an order

To order an order in our online store is very simple. Just follow the instructions on the web, filling in the requested data at each step. Our website is a safe, intuitive and trustworthy site.

You can also contact us at info@affluenza.es for any questions.

3. Product Information

The product information is made through a brief description that specifies the materials used for the making of that product, material, etc. The photographs are descriptive and reflect the appearance of the products. We have done our best to show as accurately as possible the colors and images of our products that appear in our store www.affluenza.es

However, we can not guarantee that the monitor screen of your computer of any color will be accurate. All product descriptions or product prices are subject to change at any time without prior notice, at our sole discretion. We reserve the right to suspend any product or to alter any offer of special prices, coupon codes or discounts we may offer at any time..

 4. Prices

AFLUENZA is a spanish company operating within the European Union, our sales prices are shown in euros. VAT is included in these prices. The shipping costs are borne by the user and will be added to the total amount of the selected products once the order has been placed.

We reserve the right to modify our prices at any time. However, we are committed to apply always the best rates in force indicated in our store at the time of placing your order

5. Availability

The products shown on the web are available in stock, otherwise it is indicated by out of stock. Email us if you want

If you would like to place an inquire for a product out of stock you can contact us by the usual contact forms and we will indicate if there is possibility or not of obtaining the product that indicates us depending on quantities. Keep in mind that many of our products are unique, so it is not possible to find another equal.

If you want to make a store purchase of more units than those indicated in stock, please contact us to assess the possibility and delivery times. If by mistake the Page to show a product available, being really out of stock, and you place an order for this product, we would contact you to indicate this issue and how to correct it, either replacing the product with another, a voucher or refunding the money.

6.Payments

At the time of completion of the order, the client is requested to choose a method of payment and make the payment. Said payment represents the total amount of the shopping cart and is made in full. We do not solicit or accept any form of payment of deposit, payment deferred or payment through quote prices..

7. Shipping:

PENÍNSULA : You can choose between two forms of shipping:

MESSAGE: Delivery service in 24h / 48h after confirmation of purchase. (48h for provincial capitals, 72h for smaller towns) It is the most complete service, it can indicate a time zone of delivery and in case it is not in your home they will contact you to arrange the delivery.

POSTAL MESSAGING: Delivery service in 48h / 72h after confirmation of purchase. It is the most complete service, it can indicate a time zone of delivery. At the time of sending, you receive an email telling you that the shipment is on the way. 

CERTIFIED POST: Delivery by ordinary mail, 3-4 days after confirmation of purchase. If you are not at home you will receive a notification in your mailbox and you must go to pick it up at your post office.

CANARIAS, CEUTA AND MELILLA: You can choose between two ways of sending: CERTIFIED POST CARD: Regular mail, about 7 days after confirmation of purchase. If you are not at home you will receive a notification in your mailbox and you must pick it up at your post office.

BLUE PAPER BLANKET: Option for larger shipments. Delivery service in about 7 days after confirmation of purchase.

EUROPA: Shipments made to European countries are sent by certified package of Spain Post. The delivery time is about 5 days approximately once the shipment has been made, and this period can be altered depending on the country of destination.

AMÉRICAS send by registered parcel of Correos Spain. The delivery time is about 2 weeks approximately once the shipment has been made, and this period can be altered depending on the country of destination. These delivery times may fluctuate slightly during holidays or customs delays within the importing country, but you can place an order with us at any time and we promise to get in touch with you as soon as possible. Returns You have 30 days to return an item in case you are not satisfied with your purchase. You must contact us indicating the intention and the reason for the return. In this case, the return shipping costs are borne by the customer. These shipping costs will be the same as those originally paid when you placed the order. In case of a free shipping promotion at the time of placing the order, the return shipping costs will be those that would have arisen from not enjoying this promotion and will depend on the geographical area from which the shipment is made. We do not charge any return management fee. Once the condition and reason for the return by AFFLUENZA have been accepted, the refund of the purchase amount will be made by bank transfer in the account you specify. You can also obtain a purchase voucher for the same value of the return. In order for the return to be accepted, the products returned must be received in perfect condition. It is our firm commitment to the total satisfaction of our customers, so we invite you to get in Contact us with any questions that may arise and we will gladly clarify it.

9. Exactness of Information

Only, there may be information on our site or within our Terms and Conditions that contain typographical errors, inaccuracies or omissions that may be related to descriptions Of products, prices, promotions, offers, shipping costs of the product, transit times and availability. We reserve the right to correct any An error, inaccuracy or omission, without the obligation to update, amend or clarify any information related to AFFLUENZA. Aviso Legal AFFLUENZA expressly guarantees that the data you provide us are kept with absolute confidentiality and will never be sold or transferred to third parties.Protección de datosSus Data are incorporated into our electronic database at the time of registration. This database complies with the security and confidentiality requirements regulated by the LOPD. The data will not be used for any purpose other than to fulfill your request and the future business relationship established. The data will never be distributed to third parties. According to the Organic Law 15/1999, of December 13, on Personal Data Protection (BOE nº 298, December 14, 1999) and to comply with what is established in The Law 34/2002 of Information Services and Electronic Commerce (LSSI) you can, at all times, exercise the rights of access, rectification, cancellation and opposition, communicating in writing to: info@affluenza.es Treatment and management Of them comply with the provisions of Royal Decree 994/1999, of June 11, which approves the regulation of security measures of automated files containing personal data. It is our firm commitment to follow the guidelines marked By the legislation on the protection of personal data, especially as regards the rights of information, access, rectification and cancellation of data.

Confidentiality

AFFLUENZA guarantees that all data collected through the form will be used in the manner and with the limitations and rights granted by Organic Law 15/1999, of December 13, on Personal Data Protection (LOPD) .The treatment and management Of them comply with the provisions of Royal Decree 994/1999 of June 11, which approves the Regulation of security measures of automated files containing personal data. You authorize AFFLUENZA for the use and computer processing of the personal data you provide, which will be used to provide you with information about our distribution conditions, the promotion of AFFLUENZA products and services, and for historical purposes.